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 About RDACompany News     August 21, 2014  
 
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RDA Group Revenues Continue to Rise in 2013
Diversification and Automotive Quality Tracking Platform Drive Growth
Bloomfield Hills, Michigan, March 1, 2014 – RDA Group, a leading global market research and consulting firm, announces financial results for 2013. Revenue for the year was $20.83 million; up 9% from the previous year and nearly 50% over the last five years.

The significant revenue growth over the past few years has been driven primarily through client diversification and the successful launch of RDA Group’s new Quality Feedback System®, an automotive research platform that tracks vehicle quality and customer satisfaction.

The Quality Feedback System is a global survey and online reporting portal that allows automotive manufacturers a cost effective platform to measure vehicle quality across the globe in a consumer’s native language.  At this time, four of largest six automotive manufacturers in the world subscribe to the service, conducting research across 30 different countries and in 20 different languages.
“We have been delighted with the positive response we have received from the automotive community and look forward to adding new clients to the program,” says Don Pietrowski, President of the RDA Group.

The company also announced last year that they were re-certified under ISO 9001:2008 and will have ISO 27001/27002 certification later this year.
 
  
 
 
 
 
 
 
 
 
 
 

RDA Group Receives ISO Recertification
For Meeting Consumer Market Research and Consulting Quality Standards

Bloomfield Hills, Michigan, April 21, 2012 - RDA Group, a leading global market research and consulting firm, announces it has achieved recertification to the ISO 9001: 2008 Quality Management Systems standards and guidelines.

RDA Group has been ISO certified since 2004 and has recently achieved the ISO 9001:2008 recertification status through May, 2014. ISO 9001 is a set of international standard and guidance documents for quality management and quality assurance. The ISO standard represents an international consensus on good management practices, policies and procedures with the aim of ensuring organizations can, time and time again, deliver the services that meet the customer’s quality requirements.

With this certificate, our clients can have confidence that RDA Group is dedicated to maintaining the effectiveness and responsiveness needed to obtain our goal of total customer satisfaction. 
“We recognize that the results of the research we conduct are used to make major decisions. Therefore, we always strive to operate with efficiency and integrity, and are committed to delivering timely and accurate results” said Don Pietrowski, President of RDA Group. “It starts with a foundation of quality data, upon which rigorous analysis and actionable recommendations are built. At RDA, the pursuit of excellence isn’t just our priority, it’s our passion.”


 

 

 
 
 
 
 
About RDA Group
Established in 1969 and headquartered in Bloomfield Hills, Mich., RDA Group is a global market research and consulting firm that conducts advanced product research, customer satisfaction and quality tracking studies for a diverse client base representing several unique industries. For more information about the RDA Group, visit www.rdagroup.com.
 
CONTACT: Frank Forkin, Partner and Executive Vice President, RDA Group, (248) 332-5000 or fforkin@rdagroup.com.