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 About RDACompany News     July 23, 2017  
 
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Company News

Acquisition by Ipsos strengthens RDA Group global capabilities and product offerings.  

Read more here.

 

RDA Group Joins Prestigious Few US Companies Awarded ISO 27001 Certification – Information Security Management Systems

The advent of cyber attacks continues to grow endangering not only major corporations, but also growing companies.   It is a major problem for any company housing valuable information and is of particular importance to the individuals – customers – who have entrusted companies with their data.

 

Committed to data security, RDA Group announced its ISO/IEC 27001: Information Security Management certification.  One of very few US-based market research companies to achieve this certification, RDA Group continues to strengthen its position as a leader in the collection and protection of proprietary market research data.

 

ISO/IEC 27001 outlines requirements for an Information Security Management System (ISMS) that include people, processes and IT systems.  Certification is difficult and requires the application of a risk management process to ensure sensitive company information remains secure; RDA Group is one of very few US market research companies to achieve this certification.

 

The Company’s commitment to information security and quality is long-established, but was authoritatively confirmed in 2004 with ISO 9000: Quality Management certification.  RDA Group has since achieved the ISO 9001:2008 recertification status through May, 2017.  ISO 9001 is a set of international standard and guidance documents for quality management and quality assurance. The ISO standard represents an international consensus on good management practices, policies and procedures with the aim of ensuring organizations can, time and time again, deliver the services that meet the customer’s quality requirements. 

 

"Since our founding in 1969, the results of the research we conduct are often used by our clients to make major and strategic decisions.  As a result, we have always striven to operate with the efficiency and integrity required to deliver timely and accurate results” said Don Pietrowski, CEO and President of RDA Group.  “The expansion of technology into virtually every aspect of our business, coupled with increased legislation related to respondent privacy, has likewise expanded our commitment to maintaining the integrity of our ISMS.”

 

With these two notable certifications, RDA Group clients can have confidence in our continued dedication to not only maintaining the effectiveness and responsiveness needed to obtain our goal of total customer satisfaction, but also to protecting the security of proprietary data. 

 

  

 

 

 

 

  

 

 

 

 

RDA Group Revenues UP for Fifth Straight Year!
Double Digit Growth Driven by Global Expansion of its Product Quality and CSI Tracking Platform

Bloomfield Hills, Michigan, February 13, 2015 – RDA Group, a leading global market research and consulting firm, announces financial results for 2014. Revenue for the year was $23.8 million; up 14% from the previous year and up 60% over the last five years, making it one of the fastest growing companies in the market research sector.

 

The significant revenue growth over the past few years has been driven primarily through client diversification and the successful global expansion of RDA Group’s customer satisfaction and product quality tracking platforms.

 

RDA Group is currently conducting ongoing market research tracking programs in nearly 50 countries and in 20 different languages, including programs for several Fortune 500 clients.  The new RDA Group research platform incorporates a state-of-the-art 24/7 online reporting portal that is accessible anywhere in the world, with a front-end data collection survey system that allows our clients to utilize the most appropriate methodology (e.g., online, phone, texting, mail) for each specific market. 

“We have been delighted with the positive response we have received from our clients and look forward to continued growth in 2015.” says Don Pietrowski, President of the RDA Group.

 

The company was also recently certified ISO 27001/27002 in addition to being re-certified ISO 9001:2008, demonstrating its continued commitment to delivering high quality products with a strong focus on data security and protection of our clients’ personal information.   The RDA Group, is now one of only a small group of market research companies ISO certified for both quality and data security. 

 

   

 

 

  

 

 

 

 

RDA Group Revenues Continue to Rise in 2013
Diversification and Automotive Quality Tracking Platform Drive Growth

Bloomfield Hills, Michigan, March 1, 2014 – RDA Group, a leading global market research and consulting firm, announces financial results for 2013. Revenue for the year was $20.83 million; up 9% from the previous year and nearly 50% over the last five years.

The significant revenue growth over the past few years has been driven primarily through client diversification and the successful launch of RDA Group’s new Quality Feedback System®, an automotive research platform that tracks vehicle quality and customer satisfaction.

The Quality Feedback System is a global survey and online reporting portal that allows automotive manufacturers a cost effective platform to measure vehicle quality across the globe in a consumer’s native language.  At this time, four of largest six automotive manufacturers in the world subscribe to the service, conducting research across 30 different countries and in 20 different languages.

“We have been delighted with the positive response we have received from the automotive community and look forward to adding new clients to the program,” says Don Pietrowski, President of the RDA Group.

The company also announced last year that they were re-certified under ISO 9001:2008 and will have ISO 27001/27002 certification later this year.

 

  

 

 

 

 

 

 

 

 

 

 

RDA Group Receives ISO Recertification
For Meeting Consumer Market Research and Consulting Quality Standards

Bloomfield Hills, Michigan, April 21, 2012 - RDA Group, a leading global market research and consulting firm, announces it has achieved recertification to the ISO 9001: 2008 Quality Management Systems standards and guidelines.

 

RDA Group has been ISO certified since 2004 and has recently achieved the ISO 9001:2008 recertification status through May, 2014. ISO 9001 is a set of international standard and guidance documents for quality management and quality assurance. The ISO standard represents an international consensus on good management practices, policies and procedures with the aim of ensuring organizations can, time and time again, deliver the services that meet the customer’s quality requirements.

 

With this certificate, our clients can have confidence that RDA Group is dedicated to maintaining the effectiveness and responsiveness needed to obtain our goal of total customer satisfaction. 

“We recognize that the results of the research we conduct are used to make major decisions. Therefore, we always strive to operate with efficiency and integrity, and are committed to delivering timely and accurate results” said Don Pietrowski, President of RDA Group. “It starts with a foundation of quality data, upon which rigorous analysis and actionable recommendations are built. At RDA, the pursuit of excellence isn’t just our priority, it’s our passion.”


 

 

 

 

 

 

 

About RDA Group

Established in 1969 and headquartered in Bloomfield Hills, Mich., RDA Group is a global market research and consulting firm that conducts advanced product research, customer satisfaction and quality tracking studies for a diverse client base representing several unique industries. For more information about the RDA Group, visit www.rdagroup.com.

 

CONTACT: Frank Forkin, Partner and Executive Vice President, RDA Group, (248) 332-5000 or fforkin@rdagroup.com.